Privacy Policy

                                                     Privacy Policy

What Information Do We Collect?

We gather information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as an email, or participate in another site feature. When ordering or registering, we may ask for your name, email address, mailing address, phone number, credit card information, or other details. However, you can visit our site anonymously. We also collect information about gift recipients to fulfill gift purchases. This information is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and their usage.

How Do We Use Your Information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To personalize your site experience and to deliver content and product offerings that interest you the most.
- To better assist you in responding to your customer service requests.
- To process your transactions quickly.
- To administer a contest, promotion, survey, or other site feature.
- If you have opted-in to receive our email newsletter, we may send you periodic emails. If you no longer wish to receive promotional emails from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice to receive email communications from us.

How Do We Protect Visitor Information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored behind secure networks and is only accessible by a limited number of persons with special access rights to such systems and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do We Use "Cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, enabling us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interactions so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Who We May Share Your Information With

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include elementvape.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How Can You Opt-Out, Remove, or Modify Information You Have Provided to Us?

To modify your email subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules, you may receive any emails already in production. To delete all of your online account information from our database, sign into the "My Account" section and under ‘Privacy Settings’ submit a request to delete all your account details. PAVALABS will review this request and delete your account and all other personal information. We may maintain information about an individual sales transaction to service that transaction and for record-keeping purposes.

Your California Privacy Rights

If you reside in California, you have the right to ask us once each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at CustomerService@Pavalabs.com or write to us at 1100 town & country road, suite 1250, CA 92868. Indicate in your email or letter that you are a California resident making a "California Shine the Light" inquiry.

Right of Access to Personal Information

PAVALABS stores only data shared by the customer during registration and while placing orders. Registered users can access their stored data by logging into their account. To download the stored data, users will need to navigate to the ‘Account’ page and go to ‘Privacy Settings’.

Categories of Personal Information Collected

PAVALABS has collected information under the following categories (as defined by the CCPA Act) over the past 12 months:
- *Identifiers*: A real name, shipping and billing addresses, email address, and Internet Protocol Address. For users whose age is not verified by our third-party agency, Date of Birth, Last 4 Digits of SSN, and any government-approved identity card (such as a Driving License, Passport, or other Govt Id card) data will be collected.
- *Inferences about personal preferences and attributes drawn from profiling*: User preferences of products collected via cookies will be used to provide better customer-specific product visibility.

Sources of Personal Information Collected

PAVALABS collects personal information only through its website www.pavalabs.com and not through any other online or offline mode.

Purpose of Collecting Personal Information

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To personalize your site experience and to deliver the type of content and product offerings in which you are most interested.
- To better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey, or other site feature.
- If you have opted-in to receive our email newsletter, we may send you periodic emails. If you no longer wish to receive promotional emails from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice to receive email communications from us.

Personal Data Disclosed for Business Purposes

PAVALABS engages trusted third parties to perform functions and services for us. Only the limited and required data needed to perform a particular function will be shared with these third parties. These third parties also maintain the privacy and security of the personal information shared as per CCPA guidelines. Element Vape shares data in the following categories:
- *Auditing*: Advertising analytics.
- *Security*: Protecting against fraud and malicious activity.
- *Debugging*: Identifying and fixing technical errors.
- *Performing Services*:
- Processing transactions.
- Order fulfillment.
- Age verification.
- Account maintenance.
- Website hosting and database storage.

Do Not Sell My Personal Information

Pavalabs does not sell any customer data to any third-party agencies or vendors. Element Vape shares data with its logistic partner and age verification partner to facilitate order fulfillment only. Our logistic partner and age verification partner are CCPA compliant. To learn more about our vendors' CCPA compliance, please write to us at CustomerService@ElementVape.com.

Deletion of Personal Data

To delete all of your online account information from our database, sign into the "My Account" section and under ‘Privacy Settings’ submit a request to delete all your account details. Element Vape will review this request and delete your account and all other personal information. We may maintain information about an individual sales transaction for record-keeping purposes or where legally required.

Data Collection from Children Under the Age of 13

PAVALABS does not allow visitors who are below the legal smoking age (18+ or 21+ depending on the jurisdiction) to visit the website. Only after the visitor affirms that they are of legal smoking age are they allowed to browse or purchase from the website. Hence, no data of children under the age of 13 is collected on the website.

PAVALABS ensures that you have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

Nevada SB 220

PAVALABS does not sell any covered information of the customer to any third-party agencies or vendors. PAVALABS collects the following ‘Covered Information’ (as defined by Nevada Senate Bill 220) from customers:
- Physical address as Shipping and Billing Address.
- Email address.
- Phone number.

To receive more details on our compliance with Nevada SB 220 and usage of your personal information, kindly email us or write to us at the address provided in the ‘Questions and Feedback’ section of this document.